Terms & Conditions

1. About Corevia Solutions

Corevia Solutions is a business-to-business (B2B) managed professional-services provider offering customized technology, marketing, creative, operational, and consulting solutions to businesses and organizations.

Our business model focuses on coordinating specialized resources, managing client projects, overseeing service execution, maintaining quality standards, and delivering agreed professional services.

Depending on project requirements, services may be performed by our internal personnel, independent contractors, subcontractors, or qualified third-party service providers under our coordination and management.

2. Scope of Services

Corevia Solutions offers professional services that may include, but are not limited to:

Digital Marketing Services

• Digital marketing strategy and consulting
• Paid advertising campaign management
• Social media management
• Content marketing
• Email marketing and marketing automation
• Marketing funnel development

Web & Technology Services

• Website design and development
• Website redesign and maintenance
• Custom web development
• User interface and user experience design
• CRM implementation and configuration
• API and third-party integrations

AI & Software Solutions

• AI chatbot design and development
• Custom AI assistants and virtual assistants
• AI-powered customer-support solutions
• Business workflow automation
• Custom web and mobile application development
• SaaS application development
• Business dashboards and software integrations
• AI document-processing and analytics solutions

Creative & Content Services

• Graphic design and brand identity
• Copywriting and business content
• Video editing and motion graphics
• Presentation design
• Corporate marketing materials
• Publishing and book-design services

Business Support & BPO Services

• Virtual administrative assistance
• Data entry and information management
• Business research
• Customer support
• Back-office and operational support
• Project coordination

Lead Generation & Sales Support

• B2B lead-generation campaigns
• Marketing funnel development
• CRM lead management
• Appointment-generation support
• Sales and marketing workflow support

Business & Digital Consulting

• Technology consulting
• Business process consulting
• Digital transformation consulting
• Marketing strategy consulting
• CRM and workflow consulting

The specific scope, deliverables, pricing, milestones, timelines, and responsibilities for each engagement will be defined in the applicable proposal, quotation, statement of work, invoice, or service agreement.

3. Client Engagement and Service Agreements

Clients may engage Corevia Solutions for one-time projects, recurring services, monthly retainers, milestone-based work, or ongoing managed-service arrangements.

Before commencing a project, Corevia Solutions may provide a proposal, quotation, statement of work, or service agreement outlining the relevant project details.

Clients are responsible for reviewing and approving the agreed scope, deliverables, pricing, payment schedule, and other applicable conditions.

Any work requested outside the agreed project scope may require additional charges, revised delivery timelines, or a separate agreement.

Corevia Solutions reserves the right to decline projects that are unlawful, outside its capabilities, or inconsistent with its business policies.

4. Payments and Billing

Corevia Solutions accepts payments for professional services through approved payment methods, which may include electronic invoices, secure online payment links, bank transfers, or other authorized payment channels.

Payment arrangements may include:

• One-time project payments
• Initial deposits or advance payments
• Milestone-based payments
• Monthly retainers
• Recurring service payments
• Final payments upon completion of agreed deliverables

All applicable service fees and payment schedules will be communicated to the client before payment is requested.

Clients agree to pay the amounts specified in the applicable invoice or agreement by the stated due date.

Where recurring payments are authorized, the billing frequency, amount or calculation method, cancellation procedure, and payment authorization terms will be disclosed in the applicable agreement or checkout process.

Corevia Solutions may suspend further work or delivery of outstanding services when an undisputed payment remains overdue, subject to the applicable agreement and law.

Payments may be processed through independent third-party payment processors or financial institutions. Their applicable security requirements and payment terms may also apply.

5. Refunds and Cancellations

Because Corevia Solutions provides customized professional services, refund eligibility depends on the nature of the engagement, the work completed, the project stage, and the applicable service agreement.

Before work begins: A client may request cancellation before the commencement of services. Any applicable refund, deduction, or nonrefundable commitment will be determined by the agreed terms and applicable law.

After work begins: Where services have already commenced, Corevia Solutions may charge for completed work, documented project expenses, and other amounts permitted under the applicable agreement.

Completed services: Services that have been fully performed and accepted are generally not refundable merely because the client no longer requires them. This does not limit remedies available for defective performance, breach of contract, or applicable legal rights.

Recurring services: Clients may request cancellation of recurring arrangements under the notice requirements stated in their service agreement.

Refund requests: Clients should submit refund or cancellation requests through the official Corevia Solutions contact channel, referencing the relevant invoice or project.

Nothing in these Terms limits any refund or other right that cannot lawfully be excluded.

6. Project Timelines and Delivery

Corevia Solutions will make commercially reasonable efforts to meet agreed project schedules and delivery milestones.

Estimated delivery timelines depend on the scope of work, project complexity, availability of required resources, client cooperation, and third-party dependencies.

Delays may occur when clients fail to provide necessary information, materials, approvals, access credentials, or timely feedback.

If material delays arise, Corevia Solutions will communicate with the client and, where appropriate, discuss updated timelines.

Any binding delivery deadline or time-sensitive obligation must be expressly documented in the applicable service agreement.

7. Use of Contractors and Third-Party Service Providers

Corevia Solutions operates a managed-services model and may engage qualified independent contractors, freelancers, agencies, or specialized third-party providers to complete portions of client projects.

By engaging Corevia Solutions, clients acknowledge that authorized third-party service providers may participate in fulfilling contracted services.

Corevia Solutions remains responsible for managing project coordination and the contractual obligations it undertakes to clients, subject to the applicable agreement.

Where subcontractors require access to confidential information, client materials, or business systems, Corevia Solutions will use appropriate contractual and operational safeguards.

Any engagement-specific restriction on subcontracting, geographic location of service providers, or access to sensitive information must be agreed upon in writing.

8. Client Responsibilities

Clients agree to:

• Provide accurate and complete project requirements.
• Supply necessary materials, information, and approvals in a timely manner.
• Maintain appropriate ownership or authorization for materials submitted.
• Respond to project communications and review requests within agreed timelines.
• Make payments according to the applicable agreement.
• Use delivered services and products in compliance with applicable laws.
• Avoid requesting work that infringes third-party rights or violates legal requirements.

Corevia Solutions is not responsible for delays or additional costs resulting from incomplete information, inaccurate instructions, or failures by the client to fulfill agreed responsibilities.

9. Revisions and Changes to Project Scope

Revision allowances, approval procedures, and change-request policies will be defined in the relevant service agreement or project proposal.

Revisions within the agreed scope may be provided according to the terms of the engagement.

Requests that substantially modify project requirements, functionality, deliverables, or previously approved work may result in additional charges.

Corevia Solutions will communicate any material changes in pricing or timelines before proceeding with additional billable work.

10. Intellectual Property Rights

Unless otherwise stated in a written agreement, clients retain ownership of original materials, trademarks, content, and other intellectual property that they lawfully provide to Corevia Solutions.

Ownership or licensing of newly created deliverables will be determined by the applicable project agreement.

Where the agreement provides for transfer of ownership, such transfer will ordinarily take effect upon full payment of the agreed fees, subject to any separately identified third-party materials or licensing restrictions.

Corevia Solutions and its licensors retain ownership of pre-existing tools, frameworks, software libraries, templates, methodologies, processes, and proprietary materials unless otherwise expressly agreed.

Third-party fonts, images, software components, APIs, and other licensed resources remain subject to their respective licenses.

The client is responsible for obtaining any additional licenses required for its intended use of deliverables, as specified in the project agreement.

11. Confidentiality and Data Protection

Corevia Solutions recognizes the importance of protecting confidential business information shared during client engagements.

Both parties agree to use confidential information only for legitimate purposes connected to the relevant business relationship, except where disclosure is authorized or legally required.

Corevia Solutions may share information with authorized employees, contractors, and service providers who reasonably require access to perform agreed services, subject to appropriate confidentiality obligations.

Clients should avoid sharing unnecessary sensitive personal information, regulated information, or confidential credentials unless the parties have agreed on appropriate handling requirements.

Where services involve processing personal information on behalf of a client, the parties may need to enter into an additional data-processing agreement.

Information collected through the Corevia Solutions website is also subject to the Company’s Privacy Policy.

12. AI Solutions and Software Development

For engagements involving artificial intelligence, automation, software development, or related technical solutions, clients acknowledge that:

• AI-generated responses and outputs may contain inaccuracies or unexpected results.
• Automated workflows require appropriate configuration, testing, and oversight.
• Third-party AI models, APIs, cloud services, and software providers may impose their own terms, usage limits, charges, and availability conditions.
• Software performance depends on the agreed technical requirements and operating environment.
• Clients are responsible for reviewing AI-generated information before relying on it for consequential business decisions.

Any agreed testing, maintenance, support, software warranty, hosting, or ongoing service obligations will be documented in the applicable agreement.

Corevia Solutions does not guarantee that AI-powered systems will produce completely error-free outputs or operate without interruption.

13. Third-Party Platforms and Integrations

Certain services may involve third-party platforms, hosting providers, advertising networks, software applications, payment processors, or external technology services.

These services are governed by their respective providers’ terms, availability, policies, pricing, and technical limitations.

Unless otherwise agreed, clients are responsible for maintaining the third-party accounts, subscriptions, licenses, and permissions necessary for their projects.

Corevia Solutions is not responsible for third-party outages, account restrictions, platform policy changes, or service interruptions beyond its reasonable control, except to the extent liability arises from Corevia Solutions’ own breach or misconduct.

14. No Guarantee of Specific Business Results

Corevia Solutions is committed to professional service delivery in accordance with the agreed scope of work.

However, business outcomes may depend on multiple factors beyond the Company’s control, including market conditions, customer behavior, platform algorithms, third-party systems, and client implementation.

Unless expressly guaranteed in a signed agreement, Corevia Solutions does not promise specific revenue increases, sales figures, lead volumes, advertising results, business growth, or other commercial outcomes.

This provision does not remove Corevia Solutions’ obligation to perform agreed services with reasonable care and in accordance with its contractual commitments.

15. Website Use and Prohibited Activities

Visitors and clients agree not to use the Corevia Solutions website or services for unlawful, fraudulent, harmful, or unauthorized purposes.

Prohibited conduct includes:

• Providing false or misleading information.
• Attempting unauthorized access to systems or accounts.
• Distributing malicious software or harmful code.
• Infringing intellectual property rights.
• Using services for fraudulent or illegal activities.
• Interfering with website security or functionality.

Corevia Solutions may restrict access to its website or decline services when reasonably necessary to protect its operations, clients, or legal obligations.

16. Warranties and Limitation of Liability

Corevia Solutions will provide professional services with reasonable care and skill, consistent with the scope and requirements agreed with the client.

Except for warranties expressly stated in an applicable agreement or required by law, no additional guarantee is made regarding uninterrupted website availability, third-party platform performance, or particular commercial results.

To the extent permitted by applicable law, Corevia Solutions will not be liable for indirect, incidental, special, or consequential damages, including lost profits or lost business opportunities, arising from use of the website or services.

Any contractual cap on direct damages, applicable exceptions, and remedies should be specified in the relevant service agreement.

Nothing in these Terms excludes liability that cannot legally be excluded.

17. Suspension or Termination of Services

Either party may terminate a service engagement according to the termination provisions of the applicable agreement.

Corevia Solutions may suspend or terminate services where permitted by the agreement or applicable law, including in response to material nonpayment, unlawful requests, serious misuse, or material contractual breaches.

Upon termination, the parties will address any outstanding payments, completed deliverables, confidential information, and other continuing obligations under the applicable agreement.

18. Dispute Resolution

Corevia Solutions encourages clients to contact the Company promptly if a concern arises regarding service quality, billing, delivery, or contractual obligations.

Both parties agree to make a reasonable good-faith effort to resolve disputes through direct communication before pursuing formal proceedings, where permitted by law.

Any formal dispute-resolution procedures, applicable courts, or arbitration arrangements will be governed by the applicable service agreement and governing law.

19. Governing Law

These Terms will be governed by the laws of the State of New York, without regard to applicable conflict-of-law principles, except where mandatory law requires otherwise.

The venue for any legal proceedings will be determined by the applicable service agreement and relevant law.

20. Changes to These Terms

Corevia Solutions may update these Terms from time to time to reflect changes in services, operations, legal requirements, or business policies.

Updated Terms will be published on the website with a revised effective date.

Changes affecting an existing contracted engagement will apply only as permitted by the applicable agreement and law.

21. Contact Information

For questions concerning these Terms & Conditions, our services, billing, or business operations, please contact:

Corevia Solutions
Website: https://coreviasolutions.com
Email: info@coreviavbusinesssolutionsllc.com
Business Address: 87 S Windhorst Ave, Bethpage, NY 11714
Phone: +1 727-677-5731

© 2026 Corevia Solutions. All rights reserved.